What our Customers say...
SERVPRO of Lake County arrived at our business within an hour of our late night emergency call. Every team member was courteous and knowledgeable and they worked hard to restore the offices that were flooded when the toilet supply line broke at our warehouse complex. The I.I.C.R.C. certified crew handled every aspect of the job with expert precision and care. We are so glad we called SERVPRO of Lake County!
SERVPRO response team on June 7, 2017 for a water damage in the kitchen, one bedroom and part of the family room.
The only difference between your team and an EMT ambulance team is they can use emergency lights to respond to an address.
I called SERVPRO, explained the situation and hug the phone up. In 15 minutes a SERVPRO team was on the scene.
The team leader assessed the situation and stated, we can do this right now for this cost. We both said, DO IT!! So much for Alkaselzer, it was a relief to see this team go to work.
I am Japanese so we do not wear shoes in the house. The team leader said ok, we will wear shoe covers while in the house.
Mrs. Abby Boyd, thank you and your outstanding team members.
Ernie & Tokiko
John and Josh did a great job and I was very pleased with services they provided.
Last summer, when we went to put a new kitchen floor down, the workers discovered mold on the subfloor due to a previously undetected refrigerator leak.
They suggested we call SERVPRO in Tavares. That same day, the folks from SERVPRO were at our home and knew exactly what to do to help. They provided us with references to other professionals, as well, who rounded out the team.
In what was, frankly, a very upsetting and scary situation, the guys at SERVPRO answered every question patiently, took every phone call and text, were prompt, polite, and knowledgeable.
Paula, the office manager, helped us navigate the insurance issues and let us know that our safety was their #1 priority. They are honest, hard-working, and efficient.
We love our new kitchen, and we’re very happy to recommend SERVPRO in Tavares to anyone who needs the hard jobs done well!
Nancy Kendall and Sarah McLeod
On April 17th we contacted SERVPRO after our Mothers death. She died in the home days before and the house needed to be chemically cleaned and emptied. Needless to say, it has been a very stressful time for us.
From our first and several other calls to Paula Clark and to the cleanup done by Josh and his Team, we cannot express how thankful we are for the professional service, compassion and great service your employees provided.
Again, thank you and your exceptional Team.
Lesley and Hilary
I enjoyed work with Josh & the crew!! They were an extremely nice group of young men! They knew what they were doing & got in & out quickly!!! I don't know much about all of this but when Greg Whitaker did a walk through with me--- he commented on what a nice job that was done--- the edges on the drywall were excellent!! (Of course I agreed as if I knew what he was talking about!!!) I was impressed with the fact that Greg had good things to say.
This letter is written to commend the excellent service, expertise and professionalism of your staff that was performed on my residence on two different occasions. We were unfortunate enough to have water damage resulting from a microburst rain cloud during the removal of our roofing and also had mold and mildew in our air conditioner’s coils and duct work. In both instances we were able to receive prompt response times, great service and very reasonable pricing to cure all of our issues. I would highly recommend your company and staff to anyone in need of any services offered by SERVPRO of Lake County. Thanks again for the awesome experience.
Perry E. Blessing