What our Customers say...
Why SERVPRO Testimonials
We want to thank SERVPRO for the wonderful job they did on our home repairs. They were quick to respond and the crew were very courteous and did what was required to do in a timely manor. Would call again if needed, great job SERVPRO!
My husband had died unexpectedly, then I had an accident that required stitches in my foot, and now, the washing machine overflowed, filling into my laundry room, breakfast nook, kitchen, bedroom, bathroom, and closet. I used a push broom to push the water into the garage and immediately called my insurance company. One of the choices for water mitigation was SERVPRO. Brittany answered the phone. She was wonderful. She was very knowledgeable and articulate. She explained exactly what would happen, and the techs would be at my house within 30 minutes. The techs, Dave and Jeremy, arrived promptly and notified me by phone. They were very compassionate and explained everything to me calmly and in great detail. I felt well informed. All transactions and documents were communicated to my insurance company to me in writing each step of the way. I felt taken care of by very professional, kind, responsive, people who made you feel you were the most important part of their day. Dave and Jeremy worked quickly and efficiently to remove my laminate flooring while taking care to place items safely out of harm's way. The clean up was performed as quietly and seamlessly as possible. Both men worked as a hand-in-glove team. They even moved my recycling bin to the curb. Such gentlemen. My dog got a head scratch from them and she thought they were nice as well. They showed great skill, great attitudes, and great smiles. I am very grateful to SERVPRO for making an extremely difficult time bearable and safe.
We experienced a sewer backup that affected the master bath and bedroom, laundry room, guest bath, and three small closets. Khalil, Jeremy, and Justin were all great. I appreciated their professionalism and how well they both explained what was happening and addressed my questions and concerns. It was a $&-@ty situation (ahem) but you all did a great job setting us up for reconstruction. Drywall was cut with precision, affected flooring removed, and all unaffected personal belongings were gently moved. Khalil left everything very clean and orderly. Thanks for helping us!
Top Notch Review, I called at the end of the month looking to get 3 houses cleaned out and they not only fit all the properties in the schedule sooner than expected Brittany took the time to update me on the progress of every home. Brittany and the SERVPRO team in Mount Dora went above and beyond and will continue to get my business.Oh the carpets?! Crazy clean, very satisfied with their work!
Great people you can count on to do the job right.
I had the unfortunate situation of a leak in my kitchen that required mold remediation, drywall and paint, cabinet reconstruction, counter top and floor replacement adjacent to the kitchen. Josh was awesome! His team came in and took care of everything they could and Josh coordinated all of the other work that was needed. I would never wish this on anyone, but if you have the need you won't do better than calling this team to help! I'm back to full functionality with quality work. Thanks so much for everything!