What our Customers say...
Great people you can count on to do the job right.
I had the unfortunate situation of a leak in my kitchen that required mold remediation, drywall and paint, cabinet reconstruction, counter top and floor replacement adjacent to the kitchen. Josh was awesome! His team came in and took care of everything they could and Josh coordinated all of the other work that was needed. I would never wish this on anyone, but if you have the need you won't do better than calling this team to help! I'm back to full functionality with quality work. Thanks so much for everything!
After a recent flood throughout most of my house, I was fortunate enough to have someone recommend SERVPRO of Lake County. From the initial phone call with Josh, who was both informative and assuring, to the awesome,caring and extraordinary level of service provided over the course of several days by Steve in-home, I have nothing but good things to say about this company. Thank you!
5 stars for management all the way to the lowest level. Great time management, fantastic knowledge base.
I recently had a flood in my home. I called and SERVPRO of Lake County to help. They showed up when they said they would. They were very kind, caring , and compassionate and answered all of my questions in a very stressful time. I would highly recommend them to any of my family and friends!
Thank you to SERVPRO of Lake County!
I would recommend this company for many reasons. The work performed was done with such meticulous workmanship along with their dedicated service providing you with a day to day update with notes and pictures so you are always up to speed. They were very professional, always on time and so friendly. Very easy for me to say; you can trust this company with your home!
We had a AC leak that flooded part of our home and They came out immediately and were done in two days! The staff was so nice and went above and beyond to help us in a stressful situation. Very nice family owned company.
I recently had a flood in my home. SERVPRO came to the rescue. They were very kind and professional and caring in a very stressful situation! I would recommend them to my family and friends.
Their staff are very knowledgeable and efficient. They arrived at my house in a timely manner. I highly recommend them for your job small or big.
I can’t say enough good things about SERVPRO Lake County! We had a fire in our home and called them to take care of the clean up start to finish. They are very responsive, their crew is extremely professional, and they were very helpful in communicating directly with our insurance company. I highly recommend SERVPRO Lake County.
Thank you for all the work you did to help us get out and back into our home after the fire!
Renee and Gary Isabelle
Thank you so much for all your help and understanding through this remediation process.
Had SevPro come and clean my businesses carpets. Incredibly friendly staff and did an amazing job. Soon after a friend of mine had some damage to his house from a storm and I recommend SERVPRO. They came in a moments notice and took care of him. My friend had the same exact experience. Highly recommend these guys for anything from simple carpet clean to taking care of severe damage.
SERVPRO of Lake County arrived at our business within an hour of our late night emergency call. Every team member was courteous and knowledgeable and they worked hard to restore the offices that were flooded when the toilet supply line broke at our warehouse complex. The I.I.C.R.C. certified crew handled every aspect of the job with expert precision and care. We are so glad we called SERVPRO of Lake County!
SERVPRO response team on June 7, 2017 for a water damage in the kitchen, one bedroom and part of the family room.
The only difference between your team and an EMT ambulance team is they can use emergency lights to respond to an address.
I called SERVPRO, explained the situation and hug the phone up. In 15 minutes a SERVPRO team was on the scene.
The team leader assessed the situation and stated, we can do this right now for this cost. We both said, DO IT!! So much for Alkaselzer, it was a relief to see this team go to work.
I am Japanese so we do not wear shoes in the house. The team leader said ok, we will wear shoe covers while in the house.
Mrs. Abby Boyd, thank you and your outstanding team members.
Ernie & Tokiko
John and Josh did a great job and I was very pleased with services they provided.
On April 17th we contacted SERVPRO after our Mothers death. She died in the home days before and the house needed to be chemically cleaned and emptied. Needless to say, it has been a very stressful time for us.
From our first and several other calls to Paula Clark and to the cleanup done by Josh and his Team, we cannot express how thankful we are for the professional service, compassion and great service your employees provided.
Again, thank you and your exceptional Team.
Lesley and Hilary
I enjoyed work with Josh & the crew!! They were an extremely nice group of young men! They knew what they were doing & got in & out quickly!!! I don't know much about all of this but when Greg Whitaker did a walk through with me--- he commented on what a nice job that was done--- the edges on the drywall were excellent!! (Of course I agreed as if I knew what he was talking about!!!) I was impressed with the fact that Greg had good things to say.
This letter is written to commend the excellent service, expertise and professionalism of your staff that was performed on my residence on two different occasions. We were unfortunate enough to have water damage resulting from a microburst rain cloud during the removal of our roofing and also had mold and mildew in our air conditioner’s coils and duct work. In both instances we were able to receive prompt response times, great service and very reasonable pricing to cure all of our issues. I would highly recommend your company and staff to anyone in need of any services offered by SERVPRO of Lake County. Thanks again for the awesome experience.
Perry E. Blessing